For decades, U.S. corporations have been told to slim down. Not to abandon corporate jets or cut CEO pay, mind you, but to produce more with fewer employees. The conventional wisdom couldn’t have been clearer: The minimum number of required workers yields the maximum level of profits, all else being equal and the creek don’t rise.
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Articles Washington Post Taking the ‘service’ out of the service sector
Articles Washington Post Taking the ‘service’ out of the service sector
In September, 2009 Atlantic Monthly named 
